Tapping Into The Middle Of The Customer Satisfaction Continuum

It's a first for ThinkBlot: a video blog! 

As promised I have goodies mentioned for you to check out:

@RobertPickstone and @mrBenWan:  THANK YOU for motivating me to take a chance and try out video blogging. It was fun, but I still have a lot to learn for next time.  (like how to control my off-camera gesturing-lol.)

If you don't already follow Robert and Ben, you should.  Just sayin.

Here is the link to my guest post on the Customer Love forum where I discussed some simple strategies for engaging your customers to learn about things you can do better in your business.

Finally, for anyone interested in hearing more about leveraging the dynamics of the customer relationship to manage your clients more efficiently, and ensure higher customer satisfaction, be sure to sign up for my advance notification list.  I will be launching my new ecourse on this soon!

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Comments

[Ben Wan]

Hi Christy,

First, CONGRATULATION for taking the pluge and do your first video!!!

Second, thank you very much for mentioning me in your video and post.

You speak very well in front of the camera, I see video blogging success for you already.

I wish you all the success for your upcoming project

Ben Wan

[Ryah Albatros]

Congratulations from me too! I think your first video is great, well done. I might be joining you in 2011 now I've got a webcam set up here in my study.

[Christy Smith]

Hi Ben,

Thanks for the kind words- I couldn't have done it without you. :) Thank you so much for your support- this has definitely given me the motivation to try this again!

[Christy Smith]

Thanks Ryah! I'd love to see what you put together, so you should definitely try it. :)